CONTACTS
Have more question?
Our providers are all listed below or give us a call in Human Resources at 440-816-8025 and any of our HR team members will be happy to assist you.
| Plan | Whom To Call | Plan ID | Phone Number | Website |
| Medical | Mutual Health Services | SWGH001 | 800-367-3762 | www.mutualhealthservices.com |
| Health Savings (HSA) | HealthEquity | – | 844-355-0150 | www.HealthEquity.com |
| Prescription Drugs | SmithRx | RxBin: 024368 RxPCN: 3207 RxGroup: SWGH001 | 844-454-5201 | www.smithrx.com |
| Vision | VSP | 300100384 | 800-877-7195 | www.vsp.com |
| Dental | Cigna Dental | Group # 3217012 | 800-244-6224 | www.mycigna.com |
| Disability Insurance | Lincoln | 90-LF0006 | 877-353-7188 | www.mylincolnportal.com Company Code: SWGENERAL |
| Leave of Absence | Lincoln | 90-LF0006 | 877-353-7188 | www.mylincolnportal.com Company Code: SWGENERAL |
| Life Insurance (Basic, Voluntary Employee & Dependent, Will Preparation) |
Lincoln | 90-LF0006 | 888-287-8494 | www.mylincolnportal.com Company Code: SWGENERAL |
| AD&D (Basic, Voluntary Employee and Dependent) |
Lincoln | 90-LF0006 | 888-287-8494 | www.mylincolnportal.com Company Code: SWGENERAL |
| Employee Assistance Program | EASE@Work | Company Access Code: southwest | 800-521-3273 | myassistanceprogram.com/easeatwork |
| Flexible Spending Accounts | WEX | – | 866-451-3399 | www.benefitslogin.wexhealth.com/Login |
| Whole Life, HT iSTD | Unum | – | 800-635-5597 | www.unum.com |
| Accident, Critical Illness, and Hospital Indemnity Insurance | Lincoln | 1143762 | 800-423-2765 | www.LincolnFinancial.com |
| Cancer Care Insurance | Aflac – Erik Geiger | MRW17 | 440-933-5245 | www.aflac.com |
| College Advantage 529 Plan | Black Rock | 23755 | 866-529-8582 | |
| Farmers Home & Auto | Farmers Insurance | – | 800-438-6388 | www.myautohome.farmers.com |
| Pet Insurance | Nationwide | – | 800-540-2016 | benefits.petinsurance.com/swgeneral |
| Southwest Matching Defined Contribution Retirement Plan (403b) | Principal | – | 800-547-7754 | www.principal.com |
| Student Loan Relief | Fiducius | – | 419-450-2754 | southwestgeneral.myfiducius.com/login |
| Care.com Membership | Care.com | – | 855-781-1303 | www.care.com/yourbenefits |
DOWNLOAD CONTACTS
CLICK HERE to download a PDF of the contact list
CLICK HERE to download the Southwest HR team contact list